The effect of presence in virtual reality video on handwashing intenti…
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Choi, D. H., & Noh, G. Y. (2020). The effect of presence in virtual reality video on handwashing intention. Asian Journal of Communication, 30(3-4), 261-278.
ABSTRACT
Virtual reality technology has been positioned as a useful tool for the promotion of public health. This study explored how exposure to a virtual reality handwashing promotion video influences users’ handwashing intention. Structural equation modeling analysis with data collected from college students in South Korea revealed that presence in the virtual reality environment was positively correlated with flow. We also found that flow played an important role in increasing levels of message acceptance and fear responses related to the content of the handwashing promotion video. Moreover, the greater the level of message acceptance of the handwashing promotion content, the more favorable users’ attitude toward handwashing. This, in turn, helped facilitate handwashing intention. The findings of the current study further our understanding of the psychological mechanism driving the impact of virtual reality as a health promotion tool for fostering people’s intention to engage in preventive health behavior.
I. Method
I-1. Data, procedure, stimulus, and apparatus
The data for this study were collected from college students enrolled at a large private university in Gangwon Province, South Korea, over a 2-week period in May 2017, using the
playtest method (Davis, Steury, & Pagulayan, 2005). The playtest method is a combination
of traditional survey methods and a controlled laboratory environment aimed at obtaining
quantitative information about users’ perception of video stimuli using survey methodology (Davis et al., 2005). In the playtest method, participants complete pre-survey questions, watch video stimuli for a given period and then answer survey questions regarding
their playing or watching experience.
A total of 150 students (75 female; 75 male; mean age = 21.66 years) were recruited
through an on-campus job bulletin board and completed their survey. All participants
obtained a small amount of compensation for their participation. Participants were
informed of the general purpose of the study, and answered a pre-survey questionnaire
on their demographic information (e.g. age and gender). They were then equipped with
virtual reality devices, and watched a 5-minute virtual reality video promoting handwashing. Following this, participants were asked to complete a questionnaire about their virtual
reality video experiences, including presence, flow, fear, attitude toward handwashing, and
handwashing intention.
We developed a 360-degree virtual reality video on the importance of handwashing for
the prevention of infectious diseases as stimulus material for this experiment. The virtual
reality handwashing promotion video content presents a first-person view of an individual
(i.e. the main character of the video) engaging in a variety of ordinary daily activities
without washing both hands, such as using bathrooms, driving a car, opening a door,
shaking hands with other people, typing on computer keyboards, and ordering a sandwich. Bacteria and germs are portrayed using blue colored ink on the character’s hand,
representing dirty hands. After the character orders the sandwich, the screen displays
the following warning message, ‘Wait, please wash your hands before having the sandwich.’ After the character washes both hands with soap, the blue-stained hands become
clean (i.e. from bacteria and germs) and disappears into the screen. Subsequently, the
character eats the sandwich with clean hands, and the video ends. A screenshot of the
virtual reality video content is shown in Figure.
The stimulus material (i.e. handwashing promotion video content) was produced with
the Samsung Gear 360, a 360-degree camera for virtual reality video content. We used the
Gear 360 camera to capture a 360-degree field of view with a resolution of 3840 × 1920
pixels (i.e. 4 K HD resolution). The virtual reality environment was generated using an
LG smartphone, which played the virtual reality video, and VR Boss, a virtual reality
head-mounted display (i.e. virtual reality interface device) that is compatible with the
smartphone. The VR Boss creates a virtual reality space with a wide field of view, and
allows for head-tracking by sensing the movement of users’ heads to enhance their realistic
experience as participants wear the VR Boss.
II. Literature review
II-1. Elaboration likelihood model (ELM)
Specifically, the current study uses the conceptual framework of the elaboration likelihood model (ELM) to understand how people process health promotion video content in changing their attitude toward handwashing. The study applies ELM to presence and flow associated with the virtual reality environment. As the dual-process model suggests two distinct routes to attitude change, our study examines how message acceptance (i.e. the systematic and cognitive route) and fear (i.e. the heuristic and emotional route) influence participants’ attitudes toward handwashing. Thus, our findings will contribute to an understanding of the role of the dual-process model in processing health promotion messages and expanding the process model to the virtual reality environment in the area of health communication.
Further, as the theory of planned behavior suggests that attitude can influence behavioral intention (Ajzen & Fishbein, 2005), this study examines the relationship between attitude toward handwashing and handwashing intention. The findings of the study may provide an understanding of the psychological processes underlying the impact of virtual reality health promotion content on handwashing intention, with potentially significant implications for the design of virtual reality health promotion intervention.
III. Measures and Research Model
Variable | Items | M (SD) |
Preexisting attitude toward PM | PM is ..... to me. - harmful-harmless - unpleasant-pleasant - bad-good - negative-positive - stressful-calming | 1.79 (0.98) |
Systematic processing | - I think about how the PM information in the website relates to other things I know. - I found myself making connections between the PM information I got from the website and elsewhere. - I try to relate the ideas in the PM website to my own life. - Based on the information I received from the website, I often think about what actions should be taken by policy-makers. - I try to think of the practical application of the PM information I get from the website. | 4.42 (1.11) |
Heuristic processing | - When I encountered the website, I only paid attention to the sections which seemed important. - I generally skimmed through the website. - When I encountered the website, I only paid attention to the portion that seemed interesting. - When I encountered the website, I didn’t spend much time thinking about the information. | 4.05 (1.18) |
Behavioral intention | - I will revisit this website. - I want to know about this website. - I will share this website with other people. - I will bookmark this website. - I will recommend this website to other people. | 3.55 (1.41) |
IV. Result
After controlling age, gender, and the frequency of daily handwashing, the SEM analysis yielded that the hypothesized model had an acceptable fit to the data, χ2 (200) = 300.29 (p < .001, chi-square/degree of freedom ratio = 1.50), TLI = .91, and CFI = .92, RMSEA = .05, SRMR = .08 (Benlter, 1990; Worthington & Whittaker, 2006). Our SEM analysis also produced the results of the measurement instrument constructs (i.e. four items for presence, three items for flow, three items for message acceptance, three items for fear, three items for attitude toward handwashing, and three items for handwashing intention), showing that all factor loadings of the items were above 0.50 and confirming the convergent validity. If all factor loadings for given measurement constructs items are greater than 0.5, the convergent validity is secured (Field, 2005; Ho et al., 2017).
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